Anglesey First Response Scheme

CALLING 999

The Ambulance Service is there to help you in life threatening and serious medical emergencies.

DIAL 999 IMMEDIATELY FOR EMERGENCIES SUCH AS:

	CHEST PAIN
	DIFFICULTY IN BREATHING
	LOSS OF CONSCIOUSNESS
	SEVERE LOSS OF BLOOD
	CHOKING
	FITTING/CONVULSIONS
	DROWNING
	SEVERE ALLERGIC REACTIONS

If you need medical advice, or information on NHS services, NHS Direct is a nurse-led 24-hour service that can help you find the appropriate care by dialling 0845 4647.

Step by Step Guide

	The need to call 999 means an emergency is happening and because of the trauma of that situation, it is not always easy to think clearly about how to make such an important call. To help make it easier, here is a simple checklist to help you ensure you deliver all the information necessary to get help quickly.
1.	Once you have dialled 999 an operator will ask you which service you require, try to answer as clearly as possible
2.	You will then be asked the location and name and numbers of persons involved - try to speak slowly and clearly to ensure the correct information is imparted
3.	You will then be asked for a telephone number in case the service need to contact you
4.	You may then be asked to describe the incident and any injuries
5.	What ever happens next DO NOT HANG UP until you are told to do so there may still be more information that is needed
6.	The ambulance controller will assist you with first aid advice until the ambulance arrives
7	If you can, keep a look out for the ambulance and if it's dark, please leave a light on

TRY TO STAY CALM

Here are some other tips that can help:

Keep a look out for the ambulance. The address may not be as obvious to the paramedics as you may think.

If possible, get someone to meet the ambulance and show them where the emergency is.

If it is dark, leave a light on. This will help make your house more obvious at night.

And finally,

Remember, before we can help you we have to find you.

Make sure we can read your house name or number from the street - day or night.

Audio Advice for Basic First Aid. NOTE, this does NOT replace an official first aid course, you should seek one out locally to yourself. The audio files here remain copyright of the Sussex Ambulance Service
Baby CPR	Babies who are unconscious and not breathing
Adult CPR	Adults who are unconcious and not breathing
Burns	Immediate Treatment required for burns
Fits	How to deal with fits (convulsions/seizures) in adults and young children.
Wounds	Immediate actions for wounds, bleeding, and bleeding associated with fractures.
Unconcious Patient who is breathing	How to deal with an unrousable patient who IS breathing - includes recovery position.
Collapsed patient in detail	Explains the complete scenario including checks for breathing, circulation, etc.